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Kalin is thrilled to share some exciting news regarding our upcoming joint venture commencing 1st February 2024.
Read MoreMoving forward, our new Australian Financial Services Licence will be in the name of Ardent Risk Management Group Pty Ltd, however in certain cases the Kalin name will continue for a period.
This transition represents a significant step forward in our commitment to providing you with an even more extensive range of services & innovative solutions.
Your existing contacts will be able to provide you with answers to any other questions you may have.
Thank you for your continued trust and partnership as we look forward to a greater & brighter future working together.
Q: Has the merger affected my current contacts and relationships with your team?
A: No, your contacts remain the same. You will continue to work with the same people you have built relationships with over the years.
Q: How will this change benefit me as a client?
A: The change allows us to offer you a broader range of services, enhanced resources, and innovative solutions, while maintaining our commitment to personalized service.
Q: Has your location changed due to the merger and move to Ardent?
A: We have only moved to larger premises in Brookvale – Unit B, Level 1, 134-140 Old Pittwater Road Brookvale NSW 2100. Our team’s dedication to serving you remains unwavering.
Q: Will my existing contracts and agreements remain valid and unaffected by these changes?
A: Yes, all existing contracts and agreements remain in effect and unchanged.
Q: How will this transition impact the level of service I receive?
A: We are dedicated to providing our continued high level of service, but now with more resources and expertise to meet your evolving needs.
Q: Can I expect any changes in billing or payment procedures?
A: Billing and payment procedures remain the same, ensuring a smooth and consistent experience for you, however please ensure you use the DEFT reference numbers shown on the invoice/s you are paying.
Q: Are you retaining the same team and staff members after the merger and move to Ardent?
A: Yes, our team remains intact. You will continue to work with the same experienced professionals you know and trust.
Q: What new services or offerings can I expect as a result of the merger and rebranding?
A: With Ardent, we will introduce new services and innovative solutions to better meet your needs, while still maintaining our personalized approach.
Q: How can I get in touch if I have more questions or need further information about these changes?
A: Feel free to contact the person you currently deal with, and they will assist and provide you with any additional information you require.